Shopping & After-Sales Service
1. Logistics Information
Delivery Coverage
Only available for the United States, Canada, and European regions.
Shipping Fees
Basic shipping costs are covered by us.
Order Fulfillment & Delivery Time
  • In-stock items will be shipped within 24-48 hours from Monday to Saturday.
  • Delivery time: 10-12 business days for the United States & Canada; 10-15 business days for European regions.
2. Return & Exchange Policy
Eligibility Period
Returns or exchanges are accepted within 7 days of receipt, supported by our “7-Day Satisfaction Guarantee” (applicable for cases such as improper size, damaged products, or subjective dissatisfaction).
Process
  1. Send an email to eblpower@foxmail.com to submit a request. We will contact you immediately to discuss the details upon receiving your email.
  2. The product must be unused and in its original, unopened packaging.
Refunds
Refunds will be processed within 2 business days after we receive the returned item. Refunds will be issued via PayPal. The return shipping cost shall be borne by the buyer.
Order Cancellation
  • Orders can be canceled at any time before shipment, with a full refund issued.
  • Once the order has been shipped, cancellation is no longer possible.